Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Orders can take up to 3 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.
Where We Ship
We currently ship to U.S. addresses including Alaska, Hawaii and U.S. Territories for free. Orders going to Canada and the rest of the world will have an additional shipping cost calculated at checkout. We do not ship to PO Boxes/APO/FPO addresses.
We offer free shipping on all domestic orders. Standard shipping (1 to 5 business day transit). Please note that order processing may take up to 3 business days after the order is placed for standard shipping.
Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page.
Returns on items are accepted within 30 days of receipt. Items must be returned unopened/unused, with tags, in their original packaging. To return an item follow the directions below:
1- For a full refund or exchange, return the item to our showroom or contact us by email at email@example.com. Please include the order number in your communication.
2- You will receive a pre-paid shipping label. Print the pre-paid shipping label, affix it to you package and take the package to a drop-off location. Returns are free of charge.
Any item returned after 30 days of receipt is not eligible for refund.
Receiving a Refund
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Your refund will be credited to the original form of payment used for the original transaction. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™